--- title: PawsitivID Partner API — Pet Identity, Lost & Found, Records description: "PawsitivID’s partner APIs give pet insurers, vet software, registries, and pet-tech apps five services on one pet record: biometric identity, lost-and-found recovery, document extraction, an AI pet assistant, and municipal licensing. For an insurer that means identity at bind and at claim, invoices as structured data, and engagement between claims, with usage-based pricing." type: static date_modified: 2026-09-17 canonical: https://www.pawsitivid.com/partners language: en --- Last updated: 2026-09-17 # Pet identification APIs. Built for insurers. PawsitivID’s partner APIs give pet insurers, vet software, registries, and pet-tech apps five services on one pet record: biometric identity, lost-and-found recovery, document extraction, an AI pet assistant, and municipal licensing. For an insurer that means identity at bind and at claim, invoices as structured data, and engagement between claims, with usage-based pricing. **Verify the pet on every claim. Turn vet invoices into claim lines. Embedded in your app, under your brand.** What you can embed: biometric pet ID, the Lost & Found network, document extraction, an AI pet assistant, and municipal licensing. The found-pet widget shown on this page is the one running today, embeddable under your brand. ## What does it do for an insurer? Four jobs, each tied to a number your book already tracks. We do not publish outcome figures we have not measured with a partner; we measure them with you in production, and you keep the results. 7.6 million pets were insured in North America at the end of 2025, up 8.5% in a year, per [NAPHIA industry data](https://naphia.org/industry-data/). Every one is a record that could carry a PawsitivID. ### Identity at bind and at claim Enroll the pet when the policy starts. At claim time, one photo confirms the pet on the invoice is the pet on the policy. Disputes about which animal was treated, and when, get an answer instead of an argument. Measured together: verified-pet rate at bind, claims flagged for identity review, leakage on substituted pets. ### Invoices in, claim lines out Members photograph the vet invoice in your app. You get line items, procedure descriptions, clinic, dates, and totals as structured fields with confidence scores, ready for your rules engine. Low-confidence fields route to a human, the rest go straight through. Measured together: straight-through processing rate, claim cycle time, loss adjustment expense per claim. ### A reason to open your app between claims Most members touch an insurer once a year. Lost-and-found alerts, vaccine reminders from extracted records, and an assistant that knows their pet give the policy a daily-use surface, under your brand. Measured together: monthly active members, lapse rate at renewal, contact-center deflection. ### A yearly compliance moment Where the city runs on PawsitivID, members license their pet inside your app. The agreement can include a share of license revenue, and the renewal date becomes a touchpoint you control. Measured together: licenses issued through your app, renewal-moment conversions. ## What can you embed? Five APIs on one pet record. Start with PawsitivID and add modules as your roadmap needs them; nothing is entered twice. ### PawsitivID API (start here) A permanent biometric identity for every pet in your app. Four photos from any phone become a PawsitivID that never changes. Billed per active pet, per month. - One photo answers “is this the same pet?” at claim time - Sits alongside microchip and tag numbers, never replaces them - Your systems are notified of every profile change ### Lost & Found API (needs PawsitivID) Open a case with one call. Anyone who finds the pet reports it from your app, ours, the website, or the shelter portal, and your team decides what the owner sees. Billed per protected pet, per month. - Matches against every pet in the PawsitivID network, not just yours - Review in your hands: approve candidates or set an auto-approve threshold - Finder contact is released only after the owner confirms ### Records API (standalone) Vaccination certificates, vet invoices, license papers. Send a photo or PDF, get structured claim-ready fields back. No PIMS connection, no clinic opt-in. Billed per document. - Every extracted field carries a confidence score - Every fact shows the exact page it came from - Works on phone photos, scans, and PDFs ### Avva Assistant API (standalone) A pet-aware assistant your members talk to about their own pet, under your brand name. Routine questions get answered before they become calls. Billed per conversation. - Answers grounded in the pet’s profile and records - Your assistant name and tone, our model and safety rails - Every answer can be rated, so quality is measurable ### Licensing API (needs PawsitivID) Where a city runs on PawsitivID, members license their pet inside your app. The agreement can include a share of license revenue, and renewal becomes a touchpoint you control. - The right city and fee, resolved from a ZIP code - Issue, renew, and hand over the license PDF in-app - Renewal reminders go out through your channel ## How does a pet insurer ship it? Pre-bind to renewal, each stage maps to one or two APIs. No core system is replaced; anything with a REST client can call it. 1. **Enrollment.** Capture four photos at bind. Get a PawsitivID and a biometric signature. (PawsitivID) 2. **Policy.** Lost-pet button, found-pet widget, and Avva live in your member app. (Lost & Found, Avva) 3. **Claim.** Invoice photo becomes claim lines. One photo confirms the pet is the pet. (Records, PawsitivID) 4. **Renewal.** License renewal and vaccine expiry become touchpoints you control. (Licensing, Records) Three ways in, by effort. Relative lift for a partner team with a REST client; timelines are agreed per scope in the partnership agreement, not promised here. - **Web widget, the lightest lift.** The found-pet wizard from pawsitivid.com, in your colors, on your domain. - **REST and webhooks, the core build.** Enrollment, verification, extraction, and lost cases wired into your own screens. - **In-app capture, the deepest integration.** Guided four-angle capture inside your app. A native SDK is on the roadmap; today the widget and your own camera flow cover capture. The lost-pet journey, end to end. Your app owns every screen the member sees; we do the matching underneath. ### Step 1: Enroll at onboarding When a policy starts, your app captures four photos. One call returns a PawsitivID and a biometric signature. Existing members enroll from a nudge in your app. ### Step 2: The member marks the pet lost One tap in your app opens a case with the last-seen location. Nothing to install, nothing to explain. ### Step 3: The network searches Finders report from your app, the PawsitivID app, pawsitivid.com, or the portal shelters and animal control use. Every report is matched against open cases. ### Step 4: You get the candidate A candidate match arrives with the sighting location, photos, and a confidence score. Your team approves it, or it clears automatically above the threshold you set. Then you notify the member in your own channel. ### Step 5: The member confirms. Contact is released. The member confirms in your app, the finder’s contact details are released, and the case closes in your records. ## Why does the network matter? A public lost-pet database is where an owner goes after a loss. This enrolls the pet at bind, matches inside your app, and fires events you can act on. Pets enrolled through your app join the same registry as every pet in the PawsitivID app, and four finder routes feed one queue. - Your app: the SDK’s found-pet widget, under your brand, for your own users. - The PawsitivID app: guests report a found pet without an account. Owners get their own alerts. - pawsitivid.com: a public web form anyone can use from a search result or a QR code. - Shelters and animal control: officers upload intake photos from the portal cities already run on. Identification accuracy is 99.7% on registration-quality photos across nose print, fur pattern, and facial structure; field accuracy tracks photo quality, and we report yours on your own book. In the [ASPCA national lost-pet survey](https://www.aspca.org/about-us/press-releases/how-many-pets-are-lost-how-many-find-their-way-home-aspca-survey-has-answers), 15% of owners lost a dog or cat in a five-year span. 93% of lost dogs were recovered, but only 74% of cats. Cats are where recovery fails today. Microchip recovery depends on an up-to-date registry, per the [AVMA](https://www.avma.org/resources-tools/pet-owners/petcare/microchips-reunite-pets-families). A biometric ID has no registry to go stale. Alongside the chip, not instead of it. In a study of 7,704 microchipped animals entering 53 US shelters ([Lord et al., JAVMA 2009](https://doi.org/10.2460/javma.235.2.160)), owners were found for 74.1% of stray dogs but only 63.5% of stray cats. Where owners could not be reached, 35.4% of cases came down to an incorrect or disconnected phone number, and 41.9% of chips checked against a registry were not registered at all. | Method | What the finder needs | What the owner must maintain | |---|---|---| | Microchip | A scanner and a registry with current contact details | Registry kept up to date | | Collar tag or QR | The collar still on the pet | A current tag | | PawsitivID | A phone photo from any angle | Nothing; the face is the record | ## Who else is this for? Any product that already holds a pet record and wants it to do more. Each audience gets its own vocabulary, and its own integration path. ### Vet software and shelter systems A biometric ID on the patient record. One call when a photo set is captured adds a PawsitivID to the record. Verification status and match alerts write back. Nightly batch or real time. We build to your integration spec and apply to your directory. ### Microchip registries A photo when there is no scanner. Enroll by chip number (ISO 11784/11785, any brand) or your enrollment source ID, with CSV batch upload for backfill. A finder without a scanner still gets a match, and the alert goes to the registry’s existing owner contact. ### Pet-tech and retail apps A real identity behind every pet profile. GPS collars, feeders, marketplaces. Give every pet on your platform a PawsitivID and lost-and-found without training a matching model. ### Pet screening, housing, and boarding Verify the animal, not the paperwork. Confirm the pet in front of you is the pet on file, and read vaccination status straight from the certificate. ## How does pricing work? We do not publish a rate card. Every engagement is scoped as a custom solution: what you embed, for how many pets, against which KPIs. Pricing follows that deliberation and is set in the partnership agreement, after an integration review. - **One meter per API, in your units.** The pet, the document, the conversation. Usage-based, so cost follows the value you take, and volume is priced as volume. - **Scoped to you, not a rate card.** Scope, volumes, and KPIs are agreed in an integration review first; pricing follows that conversation and is set in the partnership agreement. - **Aligned incentives, by design.** A busier network should not mean a bigger bill, so Lost & Found meters the pets you protect, not the reports or matches, and finders are not charged. Where licensing runs through your product, the agreement can include a share of that revenue. Exclusivity and minimums are set per agreement, not assumed. ## How is it delivered? Pick the surface that fits your stack. Most partners ship the widget first and the REST API for everything else. We list what exists today, not what is planned. - **REST and webhooks.** A clean, versioned REST API with signed webhooks, plus the reference material your engineers expect. The technical walkthrough happens in scoping, not on this page. - **Web widget.** The same found-pet wizard that runs at pawsitivid.com/found-a-pet, embeddable with your colors and logo, on your domain. - **In-app capture.** Today, guided four-angle capture with quality checks runs in the web widget, and your own camera flow can post photos to the API. A native in-app capture SDK is on the roadmap, not on the shelf. - **Sandbox.** Seeded test pets, sample documents, staged lost-pet matches, replayable webhooks. Same rate limits as production. Never expires. ### How access works Access is reviewed, not self-serve, so that every key on the network belongs to a named partner with an agreed scope. There is deliberation before keys, and we think that is a feature. 1. **Integration review.** Tell us who you are and what you want to embed. We map your use case to the bundles and agree scope, volumes, and KPIs. 2. **Scope and agreement.** The custom solution is written down: surfaces, data flows, KPIs, and pricing. Deliberation happens here, before any key is issued. 3. **Sandbox, then production.** Scoped partners build against seeded test data. Production keys follow a walkthrough of your integration end to end. The sandbox is where a scoped partnership starts building. You receive sandbox credentials for all five APIs, the OpenAPI spec and a Postman collection, and seeded test pets with staged lost-pet matches. Not on offer: custom endpoints built on request, raw access to another partner’s pets, keys without a named technical contact. ### What we commit to - Your members’ data stays yours. Export and delete on request. We never resell it. - Member consent is captured at enrollment and named in your privacy notice. - Finder contact is released only after the owner confirms a match. - No attribution required. Your brand, your UI. - Encrypted in transit and at rest. - Hosted in the United States. - Per-partner keys with scoped permissions and rate limits; a key sees only its own tenant. - Every match decision is logged with who made it and when. - Photos are retained while the pet is enrolled and removed with the profile on delete. Security documentation and a data processing agreement are available during evaluation. We do not hold a SOC 2 report today and will say when we do. Subprocessors: AWS, Modal, MongoDB, Google (Gemini), Anthropic, OpenAI, Auth0, Stripe, Twilio, Resend, Mapbox, Sentry. The full list, with regions, is shared during evaluation. ## What do partners ask before they sign? ### Do our members need the PawsitivID app? No. Your members stay in your app. Enrollment, lost reports, notifications, and confirmation all run through your interface using the API and widget. The PawsitivID app, website, and organization portal are extra places a finder can report a pet, which is what makes the network useful to you. ### Who owns the member relationship and the data? You do. Pets enrolled through your app live in your tenant. You own the profile, the photos, the documents, and the owner relationship. Other partners cannot read them. The biometric signature is searchable by finders across the network so a match can happen anywhere, but owner details are released only through the flow you control. ### What member consent is needed, and what do you share back? At enrollment, the member agrees to a notice you show, which names PawsitivID as the identity and matching provider. We store the photos, the biometric signature, and the documents they upload. We share back to you: the PawsitivID, verification results, match events, and extracted fields. We do not sell or share member data with anyone else. ### Do we need a license or a filing to use this? No. None of the APIs quote, sell, or bind insurance, so nothing here touches your rate filings. The Licensing API handles municipal pet licenses, which are city permits, not insurance products. ### Is it exclusive? Exclusivity and minimums are agreed per partnership, not set by default. Category or state exclusivity can be part of that conversation. ### How do you handle a false match or a disputed identity? Review sits with you, through the tools we provide: every candidate arrives with a confidence score, your team approves or rejects it through the review API or a dashboard, and you can set an auto-approve threshold so clear matches flow through untouched. Only the member’s confirmation releases the finder’s contact, and every decision is logged with who made it and when. ### There are free lost-pet databases. Why pay for this? A public database is where an owner goes after a loss. This enrolls the pet at bind, matches inside your app, fires webhooks you can act on, and covers four finder routes including the portal shelters and animal control use. Lost & Found meters protected pets, not reports, so the incentive runs toward more reports, not fewer. ### How does an engagement start, and how is success measured? An integration review first, then a scoped agreement, then the sandbox, then a phased rollout across your book at whatever pace fits your change process. KPIs are agreed up front: verified-pet rate at bind, straight-through rate and cycle time on extracted invoices, monthly active members, and reunions. We report them to you as you scale, whatever they say. ### Can we white-label the assistant and the found-pet widget? Yes. The assistant answers under the name and tone you configure. The found-pet widget takes your colors and logo. No attribution is required anywhere in your UI. PawsitivID is named in the privacy notice at enrollment, which members need to see. ### Can we use Records or Avva without enrolling pets? Yes. Both work without a PawsitivID. Records extracts any document you send. Avva answers with whatever context you pass. Both get better with a profile to ground on, which is why most partners start with PawsitivID. ### Where is data hosted, and can we delete a member’s biometric record? In the United States, encrypted in transit and at rest. A delete call removes the profile, photos, signature, and documents; a data processing agreement covers retention and export terms. ### What photos does enrollment need? Four clear photos: front, left, right, back. The capture flow guides each shot and scores it, so most enrollments finish in under a minute. Photos can also be added later; the signature is rebuilt from the best six on file, so a puppy that grows or a dog that gets groomed stays matchable. ### Can we enroll from photos we already have, without the guided capture? Yes, with a caveat. Photos posted from your own flow create a provisional enrollment: matchable for lost-and-found, not usable for 1:1 claim verification. A guided capture through the SDK or widget upgrades it to verified. That split is deliberate: an uploaded photo is an enrollment-fraud vector, and a claims team needs to know which pets were captured live. ### How accurate is it, and how do you measure it? 99.7% is the published identification benchmark on registration-quality photos across nose print, fur pattern, and facial structure. It is not a field number. Every candidate match carries a confidence score, thresholds are calibrated on an internal evaluation set, and your team controls the review gate. We share the evaluation summary during scoping, and we report true-accept and false-accept rates on your own book as you roll out. ### Does it work for cats? Yes. Cats enroll with the same four photos and match on facial geometry, nose print, and coat pattern. Indoor cats are the strongest case: they rarely wear collars and a neighbor cannot scan a chip. ### What if a member already uses the PawsitivID app? With the member’s consent, the existing pet links to your tenant. One PawsitivID, two surfaces: they keep their app, you get the same verification and match events. Nothing is duplicated. ### What do we see if a found pet matches another partner’s pet? Nothing. The finder report is routed to the tenant that owns the pet, and that partner’s flow takes it from there. Your key only ever sees your own pets, cases, and documents. ## Book an integration review Thirty minutes with a product lead and an engineer. We map your use case to the bundles and scope a custom solution. Pricing follows scope, and keys follow the agreement. Email [PetsRule@PawsitivLife.com](mailto:PetsRule@PawsitivLife.com?subject=PawsitivID%20partner%20API%3A%20integration%20review).